Service Provider Guide

Everything you need to know to use the Bizella app, manage your bookings, and start earning.

Follow these steps to get started

Bizella Service Provider receiving a payment, shaking hands with another man, and then holding a phone displaying 'PAYMENT RECEIVED 500 GHS'.

How to Use the App

Step 1 ➀ Download & Sign Up
Search "Bizella" on App Store or Play Store. Open the app, select "Service Provider (Offer a Service)", then sign up with Email, Phone, Google, or Apple.
Step 2 ➀ Set Up Your Profile
Go to Profile tab, tap Personal Information. Add your photo, phone number, business name, starting price, description, location, and experience. Tap Save.
Step 3 ➀ Get Verified
Upload your Ghana Card to earn the "Certified" badge. Optionally upload your Registrar General certificate. Verified providers get more bookings.
Step 4 ➀ Manage Your Jobs
Tap the Jobs tab. Request = new jobs (View Details or Send Price). Booked = confirmed jobs (Chat, Maps, Dispute). Done = completed jobs. Respond fast β€” first provider to reply gets the job.
Step 5 ➀ Track Your Earnings
Tap the Earnings tab to see total earnings, jobs completed, weekly revenue breakdown, and recent jobs with amounts. Bizella takes 20% commission β€” what you see is your take-home.
Step 6 ➀ Messages & Tips
Use the Messages tab to chat with customers (Individual or Booking Specific). Always book through Bizella β€” the app protects your payment. Keep Availability ON, respond fast, do quality work, and get verified ASAP.

STEP 1

Download the App

Search "Bizella" on your app store.

➀ iPhone β†’ App Store

➀ Android β†’ Play Store

Install it. Open it.


STEP 2

Select Your Role

➀ Tap "Service Provider (Offer a Service)"

➀ Tap Continue

πŸ“± Screenshot: Role selection screen (upload image here)


STEP 3

Create Your Account

Choose how to sign up: Email, Phone, Google, or Apple

πŸ“± Screenshot: Sign up options screen (upload image here)

If you choose Email:

➀ Enter your Name

➀ Enter your Email

➀ Create a Password

➀ Check the Terms box

➀ Tap Sign Up

⚠ TIP: Use a phone number and email you check every day.

πŸ“± Screenshot: Email sign up form (upload image here)

Already have an account?

➀ Enter your Email and Password

➀ Tap Login

πŸ“± Screenshot: Login screen (upload image here)


STEP 4

Set Up Your Profile

Go to Profile tab β†’ Personal Information

Photo: Clear photo of you (min 400Γ—400px)

Phone: Your Ghana number

Business Name: e.g. "Nii's Painting Services"

Starting Price: Your base price in GHS

Description: What you do + experience

Location: Your area in Accra

Experience: Select from dropdown

➀ Fill everything β†’ Tap Save

⚠ TIP: Write a strong description. Customers read this before booking you.

πŸ“± Screenshots: Profile setup screens (upload images here)

STEP 5

Get Verified

Upload documents to earn the Certified badge.

Ghana Card: Earns the "Identity Verified" badge

Business Certificate: Optional β€” not required to start

⚠ TIP: Certified providers get more bookings. Do this first!

πŸ“± Screenshot: Document verification screen (upload image here)


STEP 6

Your Dashboard

This is your home screen when you open the app.

πŸ“± Screenshot: Provider dashboard (upload image here)

What everything means:

Status: Certified or Pending

Availability: ON = you’re open for work

Earnings: Today + this week

Jobs Completed: Your total

My Rating: Out of 5.0

Ongoing: Current active jobs

⚠ TIP: Keep Availability ON during your working hours!


STEP 7

Manage Your Jobs

Tap the Jobs tab. You will see 4 tabs.

REQUEST TAB

New jobs appear here.

➀ View Details β†’ see the full job info

➀ Send Price β†’ quote the customer

⚠ TIP: Respond fast! First provider to reply gets the job.

πŸ“± Screenshot: Request tab (upload image here)

BOOKED TAB

Confirmed jobs show here.

➀ Chat β†’ message the customer

➀ Show on Maps β†’ see the location

➀ Dispute β†’ report a problem

πŸ“± Screenshot: Booked tab (upload image here)

DONE TAB

Finished jobs show here.

Completed: Job confirmed by customer

Waiting For Client: You finished, customer hasn’t confirmed

⚠ TIP: Ask the customer to confirm and rate you after every job.

πŸ“± Screenshot: Done tab (upload image here)

CANCELLED TAB

Jobs cancelled by you or the customer show here for your records.

STEP 5

Get Verified

Upload documents to earn the Certified badge.

Ghana Card: Earns the "Identity Verified" badge

Business Certificate: Optional β€” not required to start

⚠ TIP: Certified providers get more bookings. Do this first!

πŸ“± Screenshot: Document verification screen (upload image here)


STEP 6

Your Dashboard

This is your home screen when you open the app.

πŸ“± Screenshot: Provider dashboard (upload image here)

What everything means:

Status: Certified or Pending

Availability: ON = you’re open for work

Earnings: Today + this week

Jobs Completed: Your total

My Rating: Out of 5.0

Ongoing: Current active jobs

⚠ TIP: Keep Availability ON during your working hours!


STEP 7

Manage Your Jobs

Tap the Jobs tab. You will see 4 tabs.

REQUEST TAB

New jobs appear here.

➀ View Details β†’ see the full job info

➀ Send Price β†’ quote the customer

⚠ TIP: Respond fast! First provider to reply gets the job.

πŸ“± Screenshot: Request tab (upload image here)

BOOKED TAB

Confirmed jobs show here.

➀ Chat β†’ message the customer

➀ Show on Maps β†’ see the location

➀ Dispute β†’ report a problem

πŸ“± Screenshot: Booked tab (upload image here)

DONE TAB

Finished jobs show here.

Completed: Job confirmed by customer

Waiting For Client: You finished, customer hasn’t confirmed

⚠ TIP: Ask the customer to confirm and rate you after every job.

πŸ“± Screenshot: Done tab (upload image here)

CANCELLED TAB

Jobs cancelled by you or the customer show here for your records.


STEP 8

Your Earnings

Tap the Earnings tab to see your money.

πŸ“± Screenshots: Earnings summary and recent jobs (upload images here)

What you see:

Total Earnings: All-time in GHS

Jobs Completed: Total finished

Today / This Week: Recent income

Revenue Breakdown: Weekly chart

Recent Jobs: Job + date + amount

⚠ TIP: Bizella takes 20% commission. What you see is your take-home.


STEP 9

Messages

Tap the Messages tab to talk with customers.

Individual: Direct messages

Booking Specific: Messages about a job

⚠ TIP: ALWAYS book through Bizella. The app protects your payment.

πŸ“± Screenshot: Messages screen (upload image here)


STEP 10

Tips for Success

βœ… Complete your profile 100%

βœ… Respond to requests fast

βœ… Keep Availability ON when working

βœ… Do quality work β†’ 5-star reviews

βœ… Book through the app always

βœ… Get verified ASAP

βœ… Communicate clearly with customers

Need Help?

Tap Profile β†’ Help Center inside the app

Welcome to Bizella.

Let’s grow your business.

www.bizella.com

STEP 5

Get Verified

Upload documents to earn the Certified badge.

Ghana Card: Earns the "Identity Verified" badge

Business Certificate: Optional β€” not required to start

⚠ TIP: Certified providers get more bookings. Do this first!

πŸ“± Screenshot: Document verification screen (upload image here)


STEP 6

Your Dashboard

This is your home screen when you open the app.

πŸ“± Screenshot: Provider dashboard (upload image here)

What everything means:

Status: Certified or Pending

Availability: ON = you’re open for work

Earnings: Today + this week

Jobs Completed: Your total

My Rating: Out of 5.0

Ongoing: Current active jobs

⚠ TIP: Keep Availability ON during your working hours!


STEP 7

Manage Your Jobs

Tap the Jobs tab. You will see 4 tabs.

REQUEST TAB

New jobs appear here.

➀ View Details β†’ see the full job info

➀ Send Price β†’ quote the customer

⚠ TIP: Respond fast! First provider to reply gets the job.

πŸ“± Screenshot: Request tab (upload image here)

BOOKED TAB

Confirmed jobs show here.

➀ Chat β†’ message the customer

➀ Show on Maps β†’ see the location

➀ Dispute β†’ report a problem

πŸ“± Screenshot: Booked tab (upload image here)

DONE TAB

Finished jobs show here.

Completed: Job confirmed by customer

Waiting For Client: You finished, customer hasn’t confirmed

⚠ TIP: Ask the customer to confirm and rate you after every job.

πŸ“± Screenshot: Done tab (upload image here)

CANCELLED TAB

Jobs cancelled by you or the customer show here for your records.

STEP 1

Download the App

Search "Bizella" on your app store.

➀ iPhone β†’ App Store

➀ Android β†’ Play Store

Install it. Open it.


STEP 2

Select Your Role

➀ Tap "Service Provider (Offer a Service)"

➀ Tap Continue

πŸ“± Screenshot: Role selection screen (upload image here)


STEP 3

Create Your Account

Choose how to sign up: Email, Phone, Google, or Apple

πŸ“± Screenshot: Sign up options screen (upload image here)

If you choose Email:

➀ Enter your Name

➀ Enter your Email

➀ Create a Password

➀ Check the Terms box

➀ Tap Sign Up

⚠ TIP: Use a phone number and email you check every day.

πŸ“± Screenshot: Email sign up form (upload image here)

Already have an account?

➀ Enter your Email and Password

➀ Tap Login

πŸ“± Screenshot: Login screen (upload image here)


STEP 4

Set Up Your Profile

Go to Profile tab β†’ Personal Information

Photo: Clear photo of you (min 400Γ—400px)

Phone: Your Ghana number

Business Name: e.g. "Nii's Painting Services"

Starting Price: Your base price in GHS

Description: What you do + experience

Location: Your area in Accra

Experience: Select from dropdown

➀ Fill everything β†’ Tap Save

⚠ TIP: Write a strong description. Customers read this before booking you.

πŸ“± Screenshots: Profile setup screens (upload images here)


STEP 8

Your Earnings

Tap the Earnings tab to see your money.

πŸ“± Screenshots: Earnings summary and recent jobs (upload images here)

What you see:

Total Earnings: All-time in GHS

Jobs Completed: Total finished

Today / This Week: Recent income

Revenue Breakdown: Weekly chart

Recent Jobs: Job + date + amount

⚠ TIP: Bizella takes 20% commission. What you see is your take-home.


STEP 9

Messages

Tap the Messages tab to talk with customers.

Individual: Direct messages

Booking Specific: Messages about a job

⚠ TIP: ALWAYS book through Bizella. The app protects your payment.

πŸ“± Screenshot: Messages screen (upload image here)


STEP 10

Tips for Success

βœ… Complete your profile 100%

βœ… Respond to requests fast

βœ… Keep Availability ON when working

βœ… Do quality work β†’ 5-star reviews

βœ… Book through the app always

βœ… Get verified ASAP

βœ… Communicate clearly with customers

Need Help?

Tap Profile β†’ Help Center inside the app

Welcome to Bizella.

Let’s grow your business.

www.bizella.com


STEP 8

Your Earnings

Tap the Earnings tab to see your money.

πŸ“± Screenshots: Earnings summary and recent jobs (upload images here)

What you see:

Total Earnings: All-time in GHS

Jobs Completed: Total finished

Today / This Week: Recent income

Revenue Breakdown: Weekly chart

Recent Jobs: Job + date + amount

⚠ TIP: Bizella takes 20% commission. What you see is your take-home.


STEP 9

Messages

Tap the Messages tab to talk with customers.

Individual: Direct messages

Booking Specific: Messages about a job

⚠ TIP: ALWAYS book through Bizella. The app protects your payment.

πŸ“± Screenshot: Messages screen (upload image here)


STEP 10

Tips for Success

βœ… Complete your profile 100%

βœ… Respond to requests fast

βœ… Keep Availability ON when working

βœ… Do quality work β†’ 5-star reviews

βœ… Book through the app always

βœ… Get verified ASAP

βœ… Communicate clearly with customers

Need Help?

Tap Profile β†’ Help Center inside the app

Welcome to Bizella.

Let’s grow your business.

www.bizella.com

STEP 1

Download the App

Search "Bizella" on your app store.

➀ iPhone β†’ App Store

➀ Android β†’ Play Store

Install it. Open it.


STEP 2

Select Your Role

➀ Tap "Service Provider (Offer a Service)"

➀ Tap Continue

πŸ“± Screenshot: Role selection screen (upload image here)


STEP 3

Create Your Account

Choose how to sign up: Email, Phone, Google, or Apple

πŸ“± Screenshot: Sign up options screen (upload image here)

If you choose Email:

➀ Enter your Name

➀ Enter your Email

➀ Create a Password

➀ Check the Terms box

➀ Tap Sign Up

⚠ TIP: Use a phone number and email you check every day.

πŸ“± Screenshot: Email sign up form (upload image here)

Already have an account?

➀ Enter your Email and Password

➀ Tap Login

πŸ“± Screenshot: Login screen (upload image here)


STEP 4

Set Up Your Profile

Go to Profile tab β†’ Personal Information

Photo: Clear photo of you (min 400Γ—400px)

Phone: Your Ghana number

Business Name: e.g. "Nii's Painting Services"

Starting Price: Your base price in GHS

Description: What you do + experience

Location: Your area in Accra

Experience: Select from dropdown

➀ Fill everything β†’ Tap Save

⚠ TIP: Write a strong description. Customers read this before booking you.

πŸ“± Screenshots: Profile setup screens (upload images here)

57+
Verified Providers
5.0
Average Rating
20%
Commission Rate
95%
Payment Protected
Join 57+ verified providers already earning on Bizella. Your next customer is waiting.

Quick Start Steps

Step 1
Step 2
Step 3
Step 4

Download & Sign Up

Complete Your Profile

Get Verified

Start Earning

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